Call & Access

With today’s workforce being more mobile than ever before, we are demanding more and more of our telecommunications. And with the ever-changing landscape of technology, there is a phenomenal amount of functionality to get your head round. The chances are there are features available that could benefit your business that you don’t even know about. This is where IDS can help. After analysing your situation, we suggest a bespoke solution to your calls, access and data management requirements.

Features include:

  • Divert calls to any handset, extension or mobile anywhere in the UK or abroad at no additional cost to the caller and with no delay
  • Integrate your telephone system with your computer system. Your computer recognises the caller’s number and automatically brings up certain information onto your screen, which can be transferred along with the call
  • Automatic dialling from a computer screen
  • Suitable for different sized businesses, and can be added to as your business grows
  • Voice responsive answering and routing system
  • Messages can be converted from text to voice and vice versa
  • Get all incoming calls, voicemails and faxes automatically delivered to your email with a text message alert
  • Web-based management services
  • Special calling rates, including:
    • 0800 Freephone
    • 0845 local rate tariff
    • 0870 national rate tariff
    • 09** premium rate
  • ISO 9001-2000 accredited

Immediate Benefits

Cheaper calls

Cheaper line rental

Only pay for the calls you make

Simple and easy-to-understand tariff

Access and manage your account online giving you greater control and a real-time log of all calls, both inbound and outbound

One convenient monthly bill

Set up a virtual call centre without the vast overheads of having staff physically at the same site

Why choose iDS

Thanks to the digital telephony revolution, transmitting voice, text, image and video data has become second nature to us all. IDS goes out its way to keep abreast of all the latest technology so our product and service offering to you always has the very latest features. To ensure you get the most appropriate functionality for your business.

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Why choose iDS



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