IDS ZyXel Partner Program

Managed Firewall Provider celebrates achieving elite ZyXEL partner status

NETWORK vendor ZyXEL has awarded Internet and communications solutions provider IDS its highest partner status, thanks to the company’s success and commitment to excellent service.

IDS has become an elite Premium Solution Partner, joining just half a dozen service providers across the UK in the highest tier of the network vendor’s partner program.
As a Premium Solution Partner, IDS can offer enhanced product knowledge and technical support for Firewall security and network switching.

Wirral-based IDS, a long-standing member of the ZyXEL Partner Program, provides business network solutions, including network security, telephony, Internet services and managed services to organisations of all sizes across of range of industry sectors. IDS Managing Director John Prescott said becoming a ZyXEL Premium Solution Partner validated the company’s commitment to offering a high-quality, value-for-money service.

“World class products and solutions such as those from ZyXEL are limited only by the calibre of the people working with them,” he said. “With fully qualified ZyXEL Engineers on our team, IDS offers in-depth product knowledge and outstanding technical support, enabling the client to get the most from their investment in the technology.
“Companies now consider firewall security as a top priority as their utilisation of Internet and Internet-based application grows. In becoming a ZyXEL Premium Solution Partner, IDS can design and manage a solution around their particular needs that won’t break the bank.”

Mark Torrans, ZyXEL’s Head of Service Provider Group UK and Ireland, said that through partnerships ZyXEL is able to deliver their complete networks solutions to the UK market.

“We truly value our customers and to award IDS with Premium Solution Partner Status is testament to the strategic partner approach that gives value to both parties on existing network rollouts in the UK,” he said. “With IDS holding such an exclusive client base, ZyXEL will always be in the background to provide support and training where it is needed and we look forward to a long term committed relationship with IDS over the coming years.”

IDS works with a range of leading vendors and suppliers to provide tailor-made Internet and telephony systems, either as stand-alone installations or integrated with legacy infrastructure. Hosted services, Internet connectivity, VoIP, telephone equipment, lines and call packages form the core of the company’s services.

IDS launched Carrier Wales in 2009, a subsidiary operating as an official Service Provider for the FibreSpeed fibre-optic network that stretches across North Wales.
Using this network, Carrier Wales has delivered tailored, innovative solutions to businesses in all the major business parks across North Wales. It was voted FibreSpeed’s Service Provider of the Year in 2010.

Notes to editors:

With a client list including Liverpool Football Club, LA Fitness, NHS Trusts and Wirral Borough Council, IDS has during its 40-year history become one of the leading Internet and communications solutions providers in the UK.

IDS engineers have completed Convergence Technologies Professional program run by the Telecommunications Industry Association. Network engineers hold the ZCNE (ZyXEL Certified Network Engineer) certification.

IDS does not contract-out support operations; dedicated account managers ensure customers benefit from one point of contact, and all their needs are met in-house.
ZyXEL provides complete broadband access solutions and is one of the few companies in the world capable of offering complete network solutions for businesses, comms providers and digital home users.

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Next Generation Voice (VoIP)

A high quality, fully managed solution

Voice over Internet Protocol (VoIP) transforms the way businesses handle telephone calls. Not only does it offer cheaper calls, it also enables more effective call management to improve customer service and internal communication.

It’s not just large corporations who are reaping the benefits; small and medium sized businesses across all industry sectors are seeing the positive impact of implementing a quality VoIP service. IDS can deliver such a service for your business.

Benefits of Next Generation Voice include:

Cost savings - free internal and inter-site calls plus cheaper UK, mobile and international calls by up to 20%.
Equipment - Plug and Play phones from leading vendors Cisco, Linksys and Polycom. Approved to integrate with leading brands of IP PBXs to ensure simple and cost effective service installation.
No investment in infrastructure - full, unlimited access to the BT national network with no need for investment in an expensive PBX system.
Integrated solution - call management system integrates with Microsoft Outlook and web browsers.
Emergency services - supports 999 emergency services.
Cheaper than ISDN - lower set-up and rental costs than ISDN.
Flexible solution - home and remote workers can pick up and manage calls anywhere.
Improved call control - better call control enabling improved customer service.
Greener solution - providing a manageable solution to facilitate home and remote working, reducing travel and cutting down on carbon footprint.

Next Generation Voice products from IDS consists provides you with two options, available separately or in combination:

Hosted VoIP is a Centrex service without the need for a PBX (telephone system)
SIP Trunking is an ISDN line replacement service that allows you to keep your existing PBX and phones.

IDS provides seamless integration between IP voice and traditional PSTN voice. A user-friendly portal enables you to add new users and configure services quickly and easily. You can see the management information regarding your users at the click of a button, helping you to better manage your costs. The complete service is fully managed by IDS, which means we take care of all aspects of your phone service, leaving you to concentrate on successfully running your business.

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Hosted VoIP from IDS

Hosted VoIP provides a fully managed telephone service to your business, removing the need to purchase, install, maintain and upgrade expensive equipment.

IP Voice Services via SIP Trunking

A SIP trunk allows you to connect your existing switch equipment to the IDS IP Voice Service using a connection such as Broadband or Ethernet.

Mitel HX5000 Communications Platform

Improve communications & reduce costs with IDS and the Mitel HX5000 Communications Platform

Effective fixed and mobile communications are vital to the ongoing success of businesses. Many communications companies promise a perfect solution, but few have the pedigree to deliver. IDS Ltd is one of the few who can.

Its latest addition is the acclaimed Mitel HX5000 business system. Rich on features, the HX5000 can bring new versatility to your business and its operations. Embedded mobility applications enable cost-effective, feature-rich communication with mobile staff, IT support, sales, and senior executives. By using the same voice mail, conferencing and corporate security features as their in-office colleagues, remote employees can become more productive and in touch.

IDS Commercial Director Neil Owens said:
“The decision to take on the Mitel HX 5000 was simple after comparing other manufacturers’ products in the marketplace. We have found that our customers are now demanding highly specified systems at more competitive prices and Mitel helped us bridge that gap.”

See how IDS transformed paintball equipment manufacturer Planet Eclipse following the installation of the Mitel HX5000: Download the Planet Eclipse case study.

Download the Mitel HX5000 specification sheet

Adaptable and simple to deploy, the Mitel HX5000 can be configured to meet your exact business requirements. Features include:

No more “out of the office” messages with the HX5000’s comprehensive range of flexible mobility applications
Seamless access for remote workers with no server or licensing costs required
Informed business decision-making thanks to the Mitel Business Dashboard control centre
Enhanced customer service with real-time call monitoring from the Mitel Customer Service Manager
Additional applications such as unified communications (relay, store and retrieve voice, email, text and fax using phone, pager, fax or PC), speech auto-attendant, conferencing and collaboration solutions available
Outstanding ongoing service and support from IDS, an official Mitel partner, to ensure you get the most from your system

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hubb@ 3G Access Gateway

3G Access Everywhere and Anywhere, with hubb@ Power your business with fast 3G broadband no matter where you are with the new hubb@.

Telephone Systems

Design & Installation iDS design, create and install analogue & digital telephone solutions that help make businesses more efficient & more future-proof.

Collaboration Suite Quotation Form

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Complete Office Collaboration Solution

The IDS Complete Office Collaboration Solution gives you all the services of your own IT department without the need to invest in dedicated personnel and expensive hardware.

Microsoft Office 2010 Quotation Form

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Microsoft Office 2010

Manage business core functions with Microsoft Office 2010, the powerful, world-standard office suite, without the large upfront investment.

Sophos Anti Virus Quotation Form

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Sophos Anti Virus

Protecting PCs and servers from virus threats is essential but can be expensive, time-consuming to install and manage, and adds unwelcome annual licence renewal bills to your business running costs.

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Events & Presentations

Details for 2011 events to follow shortly.

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Press Releases

Managed Firewall Provider celebrates achieving elite ZyXEL partner status May 2012
Carrier Wales expands to meet growing demand September 2011
Carrier Wales yn ehangu i gyfarfod â gofyn cynyddol Awst 2011
New jobs promised as next-generation IT communications company opens new Bangor office July 2011
FibreSpeed has named Carrier Wales as their Service Provider of the Year 2010 January 2011
New wireless technology extends FibreSpeed network in North Wales January 2010
Join the WiMAX Revolution November 2009
World Class Communications go local October 2009

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Add-on services

Using high-speed fibre networks allows iDS to offer bandwidths of up to 10gb and more. Yet connection offers more than just fast internet. Added services provided by iDS include:

Hosted VoIP technology for access to the latest advancements in digital telephony without the high cost of investment. Scalable for single, multi-site and home worker integration, with reduced ongoing charges.
Video conferencing services. Enjoy the benefits of video conferencing - Telepresence - without the significant investment required to provide a workable solution. Using the latest technology we can connect single-to-many without massive investment. It is a genuine, cost-effective alternative to expensive face-to-face dialogue.
Home working solutions – integrate new and existing personnel into your company by home working. It will be as if they are in the next room…as long as you have the right solution.
iDS’s services can ensure costly downtime, loss of data and overall disruption are things of the past, giving you complete peace of mind. iDS has the flexibility to design, build and manage your network requirements from the ground up. The choice is yours.

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Internet Access

Stay in touch with your customers and connect with them using fast, reliable communications that meet their needs and yours.

Contact IDS

If you’d like to speak to us, please call us on 0800 102 102 or drop us an email Alternatively, you can fill in our enquiry form and we’ll contact you.

iDS Ltd Main Office

Phone: 0800 952 9595

Address: Grange Court, Raby Mere Road Raby Wirral CH63 4JH United Kingdom

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Company Number 03030112 VAT Reg Number GB 712291854

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Computer room fire protection

Computer server rooms create an ideal environment for fires. Such rooms usually contain business-critical data, which is why nearly half of all businesses that suffer a significant fire never reopen.

Out4Sure is a fire suppression system that protects vital equipment and therefore saves essential data in the event of a fire. It works by first detecting fire and then spraying fire-retardant, non-toxic gas at the source, extinguishing the fire in seconds.

Unlike a water sprinkler system, the gas won’t damage sensitive electronic equipment. And Out4Sure is ‘always on’, so there’s no need for you to be standing by with a fire extinguisher to deal with it. Quite simply, Out4Sure protects your business from fire and offers complete peace of mind.

Don’t wait until it’s too late. To find out more about Out4Sure, call iDS today.

How does Out4Sure work?

At the core of any Out4Sure solution is specially formulated tubing. Manufactured from pressurised polymer materials, it has the necessary characteristics to detect heat and extinguish fire. Inert suppression gas reduces the oxygen content of the atmosphere to a point where combustion becomes impossible.

An LCD display constantly monitors real-time system pressure, smoke detection, temperature, airflow, humidity, light levels, sound levels and system activity. Cameras and sensors can also be added to the circuit. Your Out4Sure solution will be installed by one of our team of highly specialised engineers at strategic, potentially hazardous locations.

Think of it this way… When today’s telecommunications services are interrupted for just a few hours, the working day is thrown into chaos. Even the good old telephone lies dormant on the desk because all contact details, diaries and meeting notes are held on a computer database. Imagine the devastation a permanent interruption would wreak on your business. Don’t run the risk!

Rest assured…The Loss Prevention Council has fully tested Out4Sure’s tubing under extreme laboratory conditions and endorses it as exceeding the requirements for classification as a Fast Response System.

Out4Sure boasts the following features

100% non-toxic
Non-corrosive and non-conductive
Zero ozone depletion level rating
Tailor-made to suit your application. It can be fitted inside your existing data communications cabinet or you can have the entire cabinet built from scratch
It can be made to fit any size enclosure from a single rack to whole data centres of servers and routers
It comes with 3 years’ support and maintenance
It can be linked to your existing fire alarm system and air-conditioning unit, with the options of alert by email or text message
Fire retardant medium FE36 or Novec 1230
Immediate benefits for your business - 10 times more effective than conventional sprinklers
Pinpoints the exact source of the fire
Prevents the fire spreading, worsening or reigniting, which is what happens when water is used on electrical fires
Minimises damage to your hardware equipment

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Network Security

Benefit from the new high capacity fibre networks with exclusive use of single or multiple servers. As well as host your own websites and email services you can support increased internal activity, improve performance and add security to all your IT operations.

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Safer and Smarter Networks

Make Internet browsing safer and smarter with a simple yet powerful software-as-a-service solution from IDS.

Sophos Anti Virus

Protecting PCs and servers from virus threats is essential but can be expensive, time-consuming to install and manage, and adds unwelcome annual licence renewal bills to your business running costs.

Fire Protection

Out4Sure is a computer room fire suppression system that protects vital equipment and therefore saves essential data in the event of a fire.

Hosting Services

Enjoy the simplicity of dealing with just one company for your internet access, network provision, support and overall connectivity. iDS has a solution to transform your business, by combining our experience with high-speed connectivity and management know-how.

Contact iDS for a no-obligation discussion and discover how better connections can improve your business.

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Colocation

With co-location, you provide the server. iDS provides a flexible support package including network connection and a secure facility in which to locate your server.

Software as a Service

You may have heard about “cloud computing”, “virtualisation” and “software as a service” (SaaS), but what exactly is it?

Virtual Servers & Dedicated Server Hosting

Exclusive use of single or multiple servers allows you to do more than host your own websites and email services.

Web Hosting & Domains

Register your domain with us or transfer your existing domain and take advantage of our complete solutions and access our expertise.

Next Generation Voice (VoIP)

Business IT & Communications

It’s vital to stay in touch with all the people on which the success of your business depends. You need to connect with them using fast, reliable communications that meet their needs and yours.
iDS gives you this connectivity and more.

Contact iDS for a no-obligation discussion and discover how better connections can improve your business.

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Internet Access

Stay in touch with your customers and connect with them using fast, reliable communications that meet their needs and yours.

Telephone Systems

Design & Installation iDS design, create and install analogue & digital telephone solutions that help make businesses more efficient & more future-proof.

Connectivity Services

Low cost billing and maintenance With iDS you can take advantage of lower costs and the convenience of maintenance and billing from just one supplier.

Next Generation Voice (VoIP)

Telephony

Even in today’s hi-tech world, the telephone is still the most valuable part of your business equipment. A poor telephone call-handling system can do more than damage your business’s reputation – it can lose you sales.