Wireless Telephony

In today’s fast-paced business world, customers expect immediate service. The area that comes under most frequent scrutiny is telephonic contact with suppliers which, particularly for the service industry, is critical. Customers need to speak to the relevant person instantly, without being kept on hold endlessly or connected to voicemail. Customers have high expectations and do not hesitate to take their business elsewhere if they are not satisfied with the service.

Keep hold of your customers without costly mobile telephone charges. IDS brings to you state-of-the-art DECT wireless telephony by KIRK to enable you and your staff to be reached, regardless of where you are on site. With DECT, you can send staff where they are needed, eliminate tannoy announcements and free up your switchboard.

What is DECT?

KIRK has developed an ingenious portable IP telephony solution based on DECT (digital enhanced cordless telecommunications). Complying with the GAP standard, the system consists of a wireless mobility server installed with an IP interface and a number of base stations, repeaters and wireless handsets.

DECT’s features include:

At the core of any Out4Sure solution is specially formulated tubing. Manufactured from pressurised polymer materials, it has the necessary characteristics to detect heat and extinguish fire. Inert suppression gas reduces the oxygen content of the atmosphere to a point where combustion becomes impossible.

An LCD display constantly monitors real-time system pressure, smoke detection, temperature, airflow, humidity, light levels, sound levels and system activity. Cameras and sensors can also be added to the circuit. Your Out4Sure solution will be installed by one of our team of highly specialised engineers at strategic, potentially hazardous locations.

Think of it this way...

When today’s telecommunications services are interrupted for just a few hours, the working day is thrown into chaos. Even the good old telephone lies dormant on the desk because all contact details, diaries and meeting notes are held on a computer database. Imagine the devastation a permanent interruption would wreak on your business. Don’t run the risk!

DECT’s features include:

Indoor coverage of a base station of up to 150 m

Outdoor coverage of a base station of up to 600 m

Voice traffic of up to 60 channels

Up to 700 users

Handset functions, such as vibrate, hands-free, phone book, message storage and ringtone choice

Benefits include:

Can be added to most existing telephone systems

Compatible with upgrades in telephone systems

Huge savings in time and cost

ISDN-level voice quality

Secure system that is immune from hackers

Seamless handover between base stations

Coverage area can be increased as the business expands

Handsets can be used to send and receive alarm messages

Different models designed for government, hospitals, office and retail scenarios

Attractive yet hard-wearing handsets, with easy-to-use keys and buttons

Why choose iDS

We are among those at the forefront of diagnosing telephony requirements and installing appropriate systems. We have over 40 years’ experience and make a point of staying abreast of the latest technology and trends, which ensures we provide you with a solution that is bang up to date. We don’t just install your DECT solution, we actually understand the system behind it.

• A free full feasibility survey, needs analysis and no-obligation expert consultation

• Where necessary, we spend time in your office merely observing how your staff work and what they need from their telephone system. Every business is different, so we match each situation with a tailor-made solution

• We conduct staff training on your premises with the actual equipment your staff will be using. It is the most effective way for you to learn, as questions can be answered as they crop up

• Overnight or weekend installation to avoid disruption to your working day

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Why choose iDS



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